Experience the Joy of Effortless Events

Making your events effortless, memorable, and stress free.

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POPULAR PRODUCTS

FREQUENTLY ASKED QUESTIONS

Explore the FAQs to ensure you're well-prepared to embark on your event journey with us.
  • Don't see an item you are looking for? Please reach out to our sales team! We are happy to see if we can get any item added to our product catalog in time for your event. Need a specific color linen? We've got you covered!

  • Renting event decor from us is a straightforward process. Start by browsing our wide selection of event decor items, including centerpieces, lighting, table linens, and more. Once you've chosen the items that match your event's style and theme, add them to your cart and proceed to checkout. Specify the date of your event and if you need pickup or delivery, and we will coordinate a pickup time or deliver the decor to your chosen location.

  • We understand that setting up event decor can be a challenge. That's why we offer optional setup and arrangement services for your convenience. During the checkout process, you can choose to add our professional setup service. Our experienced team will ensure that your items are placed and arranged according to your preferences, saving you time and effort. This service is available for an additional fee, and you can discuss your specific requirements with our team to create a customized setup plan.

  • Yes, we do offer pickup for most of our items (excluding Frame Tents). Pickups and dropoffs can be arranged from Monday - Friday from 9-6PM but we are happy to accomodate different times upon request.

  • Yes, we do charge a delivery fee. Our fee starts with a standard rate of $110 for any deliveries within 15 miles of our storage location in the 27103 zip code, with an additional fee of $3 per mile outside of this range. 

  • All rental prices include a standard 3 day rental period. For events on Saturday or Sunday, Friday pickup and Monday return are included with no extra cost.

  • For our larger, heavy-duty frame tents, additional information is required to ensure your tent can be set up safely and securely. You will need to:

    1) Contact 811. 811 is a free service and must be contacted at least three days before your event for any tents that need to be staked into the ground. 811 will mark any areas with public underground utilities using flags and water-based spray paint which will wash away. 

    2) Mark the desired setup location for our delivery team, making sure to avoid any private water irrigation systems, septic tanks, and private underground power lines. This is necessary to ensure that our 30" stakes do not puncture any hidden lines and disprut your services. Effortless Event Rentals is not responsible for any damge to underground utilities.

  • Our Rental Protection Plan is a fee based on 10% of your total items ordered. This fee covers up to the first $100 of damage on any rental items that are returned to us vs having to pay full replacement cost. The Rental Protection Plan does not cover items that are lost, stolen, or intentionally damaged. This fee can be waived upon customer request, but any damaged items would incur full replacement charges.

  • Any order cancelled at least 7 days before your event will not have the non-refundable 25% security deposit reimbursed. Orders cancelled 7-13 days before the event will have 50% of the full contract amount reimbursed. Orders canceled 2-6 days before the event will have 25% of the full contract amount reimbursed.Orders canceled one day before or day of events will have 0% of the full contract amount reimbursed.

  • A 25% security deposit is due at the time of booking, with the remaining balance charged 14 days before your event.